Support Center
Have a question or running into an issue with one of our apps? We're here to help.
Something not working as expected? Describe the issue and we'll investigate.
Have an idea to improve an app? We'd love to hear what you'd like to see.
Share your experience, suggestions, or anything on your mind.
Need help or clarification with an app? Ask us anything.
Common Questions
Where is my app data stored?
For most of our applications, your data is stored entirely on your local device. We design our apps with a privacy-first philosophy, meaning we don't upload your personal information or database to external cloud servers unless the app specifically requires syncing functionality (which will always be explicitly stated).
How do I backup or transfer my data?
Since data is stored locally, it is automatically backed up if you have device-level backups enabled (such as iCloud Backup on iOS or Google Backup on Android). For apps with manual import/export features, you can back up your data directly from the Settings panel within the app.
How do I request a refund for an in-app purchase?
All in-app purchases and subscriptions are handled directly by Apple or Google. Because of this, we cannot issue refunds ourselves. You can request a refund through your Apple App Store or Google Play Store account purchases history.
How can I report a bug or request a new feature?
We love feedback! Please send us an email at help@apps.shahadat.us with the name of the app, your device model, OS version, and details of the bug or feature request.
Have more questions? Browse our complete Frequently Asked Questions page →